Terms of service

Missed Call Rescue can answer an incoming business call with a recorded automated receptionist, collect the caller's spoken service need, city or ZIP and preferred timing, and pass that context to the business owner. Text Recovery is a separate path: a missed caller who consents to recovery, or a caller who texts the business line first, can continue by SMS. When calendar booking is enabled, the service confirms a booking only after it successfully creates the real calendar event; not every call or text exchange results in a booking. You are responsible for the accuracy of your business details and availability.

You authorize us to send transactional SMS on your business's behalf when a caller completes the service's text-recovery consent flow or initiates the SMS conversation. Message frequency varies and is limited to the service interaction. Message and data rates may apply. Messages honor opt-out requests automatically — a caller who replies STOP will not be messaged again from your line. You agree to use the service only for lawful communications with your own callers.

For help, reply HELP to any message or email support@getmissedcallrescue.com.

Program: Missed Call Rescue text messages. Missed Call Rescue publishes a demo line, (980) 598-3379, so you can try the product. When you call it, a recording asks whether you agree to texts about your call. If you press 1 and your call is then missed, Missed Call Rescue texts you to ask what you need, confirm the details you send, and confirm or remind you of any appointment you book. Pressing 2, any other key, or no answer means no texts.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help. Customer care: email support@getmissedcallrescue.com. Carriers are not liable for delayed or undelivered messages.

Access is granted per business through Google sign-in, and each account is scoped to its own leads and settings. You are responsible for who you grant access to. Calendar access is encrypted and can be revoked by you at any time from the dashboard.

Lead, message, consent and durable voice-outcome records are kept for as long as needed to provide the service and to meet legal, tax and dispute-resolution obligations. Raw voice recordings and transcript-bearing operational logs follow the separate provider and storage boundaries described in the Privacy & data retention. Lead records are retained as your business records. You are responsible for handling data-subject access and deletion requests for the callers you serve.

The service is provided on an "as is" basis. Message delivery depends on third-party carriers and our telephony provider, and timely delivery cannot be guaranteed. Wireless carriers are not liable for delayed or undelivered messages. We may update these terms as the product evolves.

For help with the service or these terms, email support@getmissedcallrescue.com.